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Technical Support Cases

Need help with your website or have a technical question?

You can send in a support case (previously called tickets) or reply to an existing case through the Edlio CMS (your website's admin area).

We are also available by phone:

  • Edlio US Technical Support 866-493‒0800
  • Scholantis Canada Technical Support 888-257-1230

1. Log into your website's admin area.


2. At the top right tap on the Help menu and select Contact Edlio Support.

3. At the bottom of the page click the "New Case" button.

If this is in regards to an existing case click the case number then tap New Message (if open) or Re-open this case (if closed).

4. Ask your question then Submit your request.

Make sure your email is correct and provide additional contact information if desired.

Include a subject line and provide as much information as you can so that we can better assist you. You may attach screenshots and files that help explain your question.